Congressional Federal's COVID-19 Member Resources

Branch Status:Effective: 08/02/2021

We Stand Ready to Assist You!

We are continuing to monitor the COVID-19 (coronavirus) situation closely, and as conditions evolve, we continue to evaluate and adjust measures to protect our staff while serving and supporting our members.

Following the CDC recommendation, we are asking members to please cover their face while in our branches (face masks, bandanas, scarves etc.).
 

Due to heightened security protocols, members who do not have a Congressional I.D. will not be able to access the Capitol, Rayburn, Longworth or Ford branches.

* Please be advised we are practicing social distancing guideline within our branches. For safety, branch capacity will be limited. See branch signage for maximum capacity allowed per branch.

What we are doing:
Emergency Member Relief

• Relief Line of Credit - available to help our current members meet immediate needs. This low rate loan is focused on helping you with your cash needs due to the pandemic. Full details of this loan program are available through our Pandemic Relief Program.
• Skip-A-Pay - The Credit Union offers Skip-A-Pays on most personal loans, credit cards and car loans. To get started, contact us at Email@CongressionalFCU.org or call us at 800-491-2328 option 4.
• Fees - If you need to access funds in a share certificate, we can waive any early withdrawal penalties. The number of fee free out-of-network ATM uses has been doubled to 10 per month¹. As always, you have unlimited access to nearly 30,000 surcharge-free CO-OP ATMs nationwide.

  ¹Out-of-Network surcharges may be imposed by third party ATM operators. No fees will be imposed by CFCU on the first 10 out-of-network ATM transactions per month.

Protecting Your Savings

• Feel confident that your money is safe, sound and here when you need it at Congressional Federal. Your deposits are insured through the National Credit Union Administration (NCUA).
• Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
• CFCU’s financial positioning and member equity are stronger than ever:  Assets grew to over $1 billion this February.

Keeping our members and employees safe

• Congressional Federal’s top priority is keeping our workplace safe and free from infection, to ensure that CFCU continues to provide service to our members.
• All business travel that might have put employees at risk has been cancelled and visits to our headquarters have been restricted.
• The majority of our meetings are being conducted electronically. Social distancing guidelines have been implemented, including enabling employees to work remotely where possible. 
• Employees are being instructed to stay home if they are not feeling well, and have been provided with the CDC’s guidelines for preventing the spread of the virus.

Uninterrupted access to your accounts

• You always have access to your accounts with Online Banking, ATMs, Mobile Banking, Teller 24. The Member Services Center is here to support you as always over the phone or by email.

What can you do?

• If you are not feeling well, have traveled outside the country in the past two weeks, or otherwise have been exposed to COVID-19, please avoid visiting a branch. 

• Educate yourself on making smart financial decisions using our education center.

• Beware of Scams: Now more than ever we encourage you to be vigilant against scammers exploiting the fear and uncertainty that consumers are experiencing. To stay abreast of current threats, visit the FTC’s website (in particular this recent article on COVID-related scams).
• Check out these Pandemic preparedness resources:
  • Virginia Department of Emergency Management
  • Maryland Emergency Management
  • Ready DC
  • CDC